FAQ

FAQ

01.How to choose your models?

First to provide me the size, pictures and technology requirements. Our engineers with more than 12 years of experience will recommend you the suitable machine according to your workpiece. We provide detailed evaluation plans for free! (Add my WhatsApp: +8613113688127, talk now )

02.Can you produce according to the samples?

Yes, please send us your samples by express, we can evaluate by your samples or technical drawings. We can build the molds and fixtures. We provide Free test videos and reports to you,

03.How about your standard delivery date?

For small batch orders, we have storage delivery within three days. Large batch orders, delivery within 7-12 days, Our company provide just-in-time delivery.

04. Do you have CE, ISO9001 certificate?

Yes, we have.

05. Where is your factory?

Our factory located in Shenzhen city, next to HongKong, convenient in air, sea shipment.

06. If I buy the machine from you, how to install and operate?

our machines have manual and installation schematic diagram. If necessary, I can also send you to install video, we can also provide on-site installation services, but you need to pay the service fee,

07. Does it have the risk of being damaged during the delivery?

The machine is wrapped in the plastic film for waterproof, and then put in the standard wooden case for export with foam for shockproof, and nailed at last. It has little risk of being damaged.

08.What about your MOQ?

MOQ: 1 Set

09. Do you test all your goods before delivery?

Yes, we confirm a 100% test before delivery.

Our Services

1. Inquiry and consulting support,answer your request within 24 working hours. (Free)

2. Support Free sample testing. 

3. experienced staff will answer all your questions in fluent English

4. Customized design is available

5. The exclusive and unique solution can be provided to our customers by our engineers, there are trained and professional engineers and staffs

6. Special discount and protection of scales designed for our distributor.

After-sales service:

1. One year free replacement components

2. life-long technical support and installation guide

3. The only charge a little money for the replacement of components during the guarantee has expired

Why choose you?

 1. Over 20 years experience in induction heating field.

2. Heating furnace is safety and reliability, long life.

3. Our heating equipment export to Italy, Mexico, Turkey, Slovakia, Pakistan, Iran, Vietnam, India, Malaysia, Brazil, Indonesia, South Africa, etc. And winning great popularity.

4. One year warranty and lifetime technology support.

5. Fast, timely delivery & reliable after-sales service.

6. Spare parts & tools delivered with harvester for daily maintenance.

7. Customers first & reliable quality.

Why are you still hesitating and waiting for?  Contact me and get a free and professional workpiece evaluation plan immediately!

Contact Us Now !

E: [email protected]